Shipping charges

General Informations

We are always endeavoured to execute your order as promptly as possible and to avoid partial deliveries. It might, however, occur that a certain article has run out of stock.In such a case a partial delivery will be made -if desired- immediately upon receipt on stock, expenses to be charged to your address. We closely work together with post offices, railroad and forwarding agents, who do all their best to forward your parcels as fast as possible. If however you wish to have them forwarded by express, please note it clearly! We then choose the fastest way of delivery; surplus charges however, have to be borne by the customer.

Shipping charges "Germany"

Please note that our delivery charges contain Packing charges, Insurance and Shipping charges

1.) Delivery charges for Standard-Parcel-Shipment (Please note prices can change without further notice!)):

DHL-Parcel-Service (Prices plus tax fee - 12/2021)
Weight Standard LQ-Parcel** DGR-Parcel***
up to 31,5 kg 5,90 € 8,90 € only via DPD
COD-charge* 5,60 € 5,60 €
Speed-Service charge**** 6,00 € 6,00 €
DPD-Parcel-service (Prices plus tax fee - 06/2022)
Weight Standard LQ-Parcel** DGR-Parcel***
up to 31,5 kg 10,90 € 14,90 € 17,90 €
Speed-Service charge**** 6,00 € 6,00 € 6,00 €

2.) DPD-Express-Shipment (including Speed-Service)

Postage DPD-Express-Parcel incl. Speed-Service (Prices plus tax fee - 06/2022)
Delivery time:
till 06 pm
till noon till 10 am
till 8:30 am
Saturday till noon
up to 31,5 kg 21,00 € 23,00 € 28,00 € 49,00 € 37,00 €
LQ-charge** 3,00 € 3,00 € 3,00 € 3,00 € 3,00 €
DGR-charge*** 6,00 € 6,00 € 6,00 € 6,00 € 6,00 €

* DHL COD charge including transfer fee, plus tax fee
** LQ=Limited quantity (Dangerous Godds allowed to ship under LQ-regulations)
*** DGR (Dangerous Good shipped via special service!)

**** "Speed-Service" - Regulations:
Special regulations apply to the "Speed-Servce" option, which you can find in our shipping conditions.

3.) Freight charges within Germany:
For heavy goods or goods which are forbidden to ship via DPD or DHL we ship via differnt forwarding agents. The freight charges depend on the weight, size, goods and distance of the shipment.

Freight charges within Germany (Prices plus tax fee - 12/2021)
Weight Freight charges depending on distance
(incl. Toll- and Fuel charge)
Schedule-Service* DGR- surcharge
quarter pallet up to 70,0 kg 45,00 - 65,00 € 7,50/15,00 € 15,00 €
half pallet up to 120,0 kg 64,00 - 105,00 € 7,50/15,00 € 15,00 €
Pallet up to 160,0 kg 75,00 - 133,00 € 7,50/15,00 € 15,00 €

*Schedule-Service:
Please note that we ever charge  the regular SMS/E-Mail forwarder schedule service fee.

If you want an individual schedule service we have to charge a higher fee. Please indicate when ordering.

Prices include only delivery to the curbside at ground level.

Shipping charges "EU, Switzerland, Liechtenstein, United Kingdom"

Countries (Oother countries see "Rest of World"):
Austria, Belgium, Bulgaria, Cyprus (except Northern Cyprus), Czech Republic, Croatia, Denmark (except Faroe Islands and Greenland), Estonia, Finland (except Åland Islands), France (exceptt overseas areas and departements), Greece (except Mount Athos), Hungary, Ireland, Italy (except Livigno and Campione d'Italia), Latvia, Liechtenstein*, Lithuania, Luxembourg, Monaco, Netherlands (except non-European territories), Poland, Portugal, Romania, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta + Melilla), Sweden, Switzerland*, United Kingdom* (except Channel Islands)

*Switzerland, Liechtenstein, United Kingdom (10/2020):
For deliveries to Switzerland and Liechtenstein, there are additional costs for the customs clearance of your shipment in addition to the shipping flat rate already calculated by us, which will be billed directly to you by the shipping service provider. From 01/01/2021, DHL will charge a shipping surcharge for shipments to Great Britain:

Additional costs
Switzerland, Liechtenstein
Import duties: duties and taxes according customs billing
Submission Commission: 2% of the issued import duties (minimum CHF 3,00)
Referral fee (presentation):   up to CHF 1000,00 invoice value flat rate CHF 19,00
over CHF 1000,00 invoice value flat rate CHF 39,50
Customs Tariff Numbers: up to 6 Customs Traiff Numbers included, each additional tariff number CHF 12,00
Additional costs
United Kingdom (from 01/01/2021)
Brexit surcharge: for delivery to United Kingdom 7,50 €

DHL-Euro-Parcel (10/2020)
Weight Price LQ-Parcel*
up to 31,5 kg 17,50 € 20,50 €
Speed-service fee** 6,00 € 6,00 €
Brexit-Surcharge*** 7,50 € 7,50 €

* LQ=Limited quantity (Dangerous Godds allowed to ship under LQ-regulations)

** "Speed-Service" - Regulations:
Special regulations apply to the "Speed-Servce" option, which you can find in our shipping conditions.

*** Brexit shipping surcharge from 01/01/2021:
For all deliveries to Great Britain, DHL charges a shipping surcharge of 7.50 €.
The postage costs for shipments to Great Britain will therefore increase accordingly from 01/01/2021.

European-Tax-ID-number (EU)
Please always indicate your European-Tax-ID-number when ordering with us. Deliveries are then executed whithout charging the value-added-tax. If you do not have an ID-number (e.g. private persons) we are forced to charge the German VAT. Whether with or without ID-number: deliveries are always made duty-free and executed via either the post-office or the railroad company or a forwarding agent.

Shipments up to 500 g (9,80 €) and up to 1000g (13,50 €) can also been send by "Goods Shipment" (prices including postage, packing, insurance) to several countries. Maximum size: 353 x 250 x 100 mm. Not allowed: Dangerous Goods, Limited Quantity, COD. Please note that this way of shipment takes some time more. If this shipping method is possible, it will be offered automatically as an additional shipping option in the checkout.

Shipping charges "Rest of World"

Please note that the following postage charges are only for shipments without any dangerous goods inside and that any other or additional shipment instruction will create additional charges. Please ask for a Proforma-Invoice before sending your order to enable you to check all charges.

Please note that delivery charges contain Packing charges, Insurance, Shipping charges (01/2020):

1.) Packing charges depend on size, weight and content of the shipment.

2.) Insurance outside Germany 1% based on the total shipment value.

3.) DHL-Economy-Parcel Shipping charges* depend on the forwarders current rates


Weight Zone 3 Zone 4**
Zone 5**
Zone 6**
up to 5 kg 20,00 € 35,00 € 45,00 € 53,00 €
5 - 10 kg 28,00 € 45,00 € 58,00 € 71,00 €
10 - 20 kg 38,00 € 65,00 € 87,00 € 109,00 €
20 - 31,5 kg 48,00 € 85,00 € 120,00 € 152,00 €

*If it is not possible to ship as an economy package (for example, Canary Islands), we automatically ship via premium package. Please note that this will incur additional costs, which we will have to charge you further.

**From April 19, 2022, DHL will also charge a so-called crisis surcharge for transport to zones 4-6 on top of the prices listed in the table. The surcharge is due to the shortage of available transport capacities, increases in fuel and transport costs and changes in flight routes, e.g. B. justified by no-fly zones. The shipping costs in these tariff zones increase accordingly and are shown on the offers.

Zone 1+2 - Europaket (see section Shipping costs "EU, Switzerland, Liechtenstein")
Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Great Britain, Ireland, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Austria, Poland, Portugal, Romania, San Marino, Sweden, Switzerland , Slovakia, Slovenia, Spain, Czech Republic, Hungary, Vatican City

Zone 3 - Rest of Europe
Aland Islands (Finland), Andorra, Albania, Belarus, Mount Athos (Greece), Bosnia-Herzegovina, Campione d'Italia (Italy), Ceuta (Spain), Faroe Islands (Denmark), Georgia, Gibraltar (United Kingdom), Greenland ( Denmark), Iceland, Channel Islands (United Kingdom), Canary Islands (Spain), Kosovo, Livigno (Italy), Macedonia, Malta, Melilla (Spain), Moldova, Montenegro, Norway, Russian Federation, San Marino, Serbia, Turkey, Ukraine, Cyprus ( northern part)


Zone 4 - World1
Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Syria, Tunisia, Turkey

Zone 5 - World2
Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, China (including Hong Kong, Macau), India, Indonesia, Iraq, Iran, Japan, Yemen, Jordan, Cambodia, Canada, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Democratic People's Republic, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, North Korea, Oman, East Timor, Pakistan, Papua New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand, Turkmenistan , USA, Uzbekistan, Ver. Arab Emirates, Vietnam

Zone 6 - Remaining Countries
All other countries not scovered by zones above.

Deliveries to countries outside the EU are always made tax-free. Customs papers are prepared and handed over by us. Deliveries are made via the post office, the railroad company or a forwarding agent. Please take notice that we are forced to consider the corresponding importing regulations of a country. We therefore, prior to dispatch, always have to check whether consular regulations apply or not or whether importing licences are necessary or not. Before ordering please therefore verify for your own whether the desired article is allowed to be imported or not. Please note that you have to bear the additional costs of any import duties (i.e. customs duty, import tax).

Payment

Cash on delievery (if permitted)
Only available within Germany!

Advance Payment
If the articles are paid in advance even 12,00 € are deducted from the amount by our credit institutes. We therefore cannot avoid to charge these amounts to the invoice amount. Please think it over already when placing your order, and take this into consideration when weighing whether the quantity should rather be increased or not, thus avoiding a too high discrepancy between the invoice amount and the extra charges.

Credit Cards
If you are owner of a credit card you are especially invited to make use of this card for all orders with an invoice value of up to 500,00 €, as the above mentioned charges will not be fixed then. However, the discount of 3% cannot be deducted. Please note Credit Cards are only accepted by using PayPal-Service for payment.

Important
If you wish to be informed about the exact invoice amount inclusive of all extra charges, please ask for an order confirmation. Your order then is only accepted if duly signed and returned to our address.

SpeedService-Regulations

Speed Service is only avaialbe within Germany and Europe.

Regular delivery times
In case of stock availability, we usually ship your order after 0-3 working days after receipt of order (FiFo method). If you still require priority processing and same-day shipping, we offer you our optional "speed- service" and "express shipping" for this purpose.

Order acceptance times for "speed-service" and "express shipping"
In order to be able to guarantee you a same-day handover of your order to the shipping service provider, the following order acceptance times apply for these shipping options:

  • Monday to Thursday by 13:30 at the latest
  • Friday until 12:00 o'clock at the latest

If your order is received later than this, same-day shipping cannot be guaranteed, but your order is guaranteed to be shipped on our next regular business day. The same applies to orders received on weekends, holidays or during our company vacation. The shipping surcharges remain valid.

Optional "express shipping"
We have no influence on the package delivery time of the shipping service provider. If you want a specific delivery date, please use the shipping method "DPD Express Shipping", which already includes the "speed-service".

Notes

  • For possible queries we need a phone number where we can reach you until 5 p.m.
  • For organizational reasons, the shipping options "lightning processing" and "express shipping" can not be changed later.
  • For subsequent orders to be added to the initial order, the transfer to the shipping service provider may be delayed by 1 business day.
  • "Speed-Service" and "Express shipping" we guarantee on our regular working days. Excluded from this are company vacations and other reasons, which you can also see in the "Upcoming Events" section. The transfer to the shipping service provider will then take place on our first following regular working day. The shipping surcharges remain valid.
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