Shipping charges

General Informations

We are always endeavoured to execute your order as promptly as possible and to avoid partial deliveries. It might, however, occur that a certain article has run out of stock.In such a case a partial delivery will be made -if desired- immediately upon receipt on stock, expenses to be charged to your address. We closely work together with post offices, railroad and forwarding agents, who do all their best to forward your parcels as fast as possible. If however you wish to have them forwarded by express, please note it clearly! We then choose the fastest way of delivery; surplus charges however, have to be borne by the customer.

Shipping charges "Germany"

Please note that our delivery charges contain Packing charges, Insurance and Shipping charges

1.) Delivery charges for Standard-Parcel-Shipment (Please note prices can change without further notice!)):

DHL-Parcel-Service (Prices plus tax fee - 12/2018)
Weight Standard LQ-Parcel** DGR-Parcel***
up to 31,5 kg 5,60 EUR 8,60 EUR only via DPD
COD-charge* 5,60 EUR 5,60 EUR 4,00 EUR
Speed-Service charge**** 6,00 EUR 6,00 EUR 6,00 EUR
DPD-Parcel-service (Prices plus tax fee - Stand 12/2018)
Weight Standard LQ-Parcel** DGR-Parcel***
up to 31,5 kg 8,00 EUR 11,00 EUR 14,60 EUR
COD-charge* 8,00 EUR 8,00 EUR 8,00 EUR
Speed-Service charge**** 6,00 EUR 6,00 EUR 6,00 EUR

2.) DPD-Express-Shipment (including Speed-Service)

Postage DPD-Express-Parcel incl. Speed-Service (Prices plus tax fee - 04/2015)
Delivery time:
till 06:00 pm
-- till noon
-- till 10:00 am
-- till 08:30 am
-- Saturday till noon
up to 31,5 kg 17,00 EUR 20,00 EUR 25,00 EUR 41,00 EUR 35,00 EUR
COD-charge 6,00 EUR 6,00 EUR 6,00 EUR 6,00 EUR 6,00 EUR
LQ-charge** 3,00 EUR 3,00 EUR 3,00 EUR 3,00 EUR 3,00 EUR
DGR-charge*** 6,00 EUR 6,00 EUR 6,00 EUR 6,00 EUR 6,00 EUR

* DHL COD charge including transfer fee, plus tax fee
** LQ=Limited quantity (Dangerous Godds allowed to ship under LQ-regulations)
*** DGR (Dangerous Good shipped via special service!)

**** "Speed-Service" - Regulations:
If the goods are on stock, we can excecute your order (FiFo-method) within 1-3 days. If you prefer that your goods will be delivered at the same-day, we can offer you a speed-service. In this case we will guarantee that the goods will be dispatched as parcel at the same-day, if the goods are on stock. Unfortunately we do not have any influence on the delivery time of the parcel. If you desire a specified delivery date, please profit the delivery method "DPD-Express-delivery", which includes the speed-service. Please note on Saturdays DPD-Express-Service will deliver between 08:00 and 12:00.
To enable us to offer you our speed-service, please be so kind to submit us your order from monday till thursday until latest 14:30 pm and on friday latest 13.00 pm. If you submit us the order later, we can guarantee, that the goods will be dispatched the following work day. The additional fees are in this case valid, too. We guarantee the speed-service on all regular work days in Baden-Württemberg.
For possible call backs we need your phone number, on which we can reach you until 17.00 pm. Please take notice, that it is not possible based on organisational reasons, to change these orders and modes of dispatchment later.

3.) Freight charges within Germany:
For heavy goods or goods which are forbidden to ship via DPD or DHL we ship via differnt forwarding agents. The freight charges depend on the weight, size, goods and distance of the shipment.

Freight charges within Germany (Prices plus tax fee - 12/2018)
Weight Freight charges depending on distance (incl. Toll- and Fuel charge)
Schedule-Service* DGR- charge COD charge
quarter pallet up to 70,0 kg 39,00 - 55,00 EUR 7,50 EUR 15,00 EUR 2% of the Invoice amount, min. 15,00 EUR
half pallet up to 120,0 kg 56,00 - 91,00 EUR 7,50 EUR 15,00 EUR 2% of the Invoice amount, min. 15,00 EUR
Pallet up to   160,0 kg 65,00 - 115,00 EUR 7,50 EUR 15,00 EUR 2% of the Invoice amount, min. 15,00 EUR

For shipments via COD prices increase 2% of the total invoice value, minimum charge EUR 15,00.

*Schedule-Service:
Please note that we ever charge the schedule service. If you do not want this service, please indicate when ordering. automaticaly only one deilvery attempt included in above prices.
Prices include only delivery to the curbside at ground level.

Shipping charges "EU, Switzerland, Liechtenstein"

Countries (Oother countries see "Rest of World"):
Austria, Belgium, Bulgaria, Cyprus (except Northern Cyprus), Czech Republic, Croatia, Denmark (except Faroe Islands and Greenland), Estonia, Finland (except Åland Islands), France (exceptt overseas areas and departements), Greece (except Mount Athos), Hungary, Ireland, Italy (except Livigno and Campione d'Italia), Latvia, Liechtenstein*, Lithuania, Luxembourg,  Monaco, Netherlands (except non-European territories), Poland, Portugal, Romania, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta + Melilla), Sweden, Switzerland*, United Kingdom (except Channel Islands)

*Switzerland and Liechtenstein:
Additional costs for customs clearance will be charged by the delivery service providers:

Additional costs
Switzerland, Liechtenstein (12/2018)
Import duties: duties and taxes according customs billing
Submission Commission: 2% of the issued import duties (minimum CHF 3,00)
Referral fee (presentation): up to CHF 1000,00 invoice value flat rate CHF 19,00
over CHF 1000,00 invoice value flat rate CHF 39,50
Customs Tariff Numbers: up to 6 Customs Traiff Numbers included,  each additional tariff number CHF 12,00

DHL-Euro-Parcel (12/2018)
Weight Price LQ-Parcel*
up to 31,5 kg 17,50 EUR 20,50 EUR
Speed-service fee** 6,00 EUR 6,00 EUR

*    LQ=Limited quantity (Dangerous Godds allowed to ship under LQ-regulations)

** "Speed-Service" - Regulations:
If the goods are on stock, we can excecute your order (FiFo-method) within 1-3 days. If you prefer that your goods will be delivered at the same-day, we can offer you a speed-service. In this case we will guarantee that the goods will be dispatched as parcel at the same-day, if the goods are on stock. Unfortunately we do not have any influence on the delivery time of the parcel.
To enable us to offer you our speed-service, please be so kind to submit us your order from monday till thursday until latest 14:30 pm and on friday latest 13.00 pm. If you submit us the order later, we can guarantee, that the goods will be dispatched the following work day. The additional fees are in this case valid, too. We guarantee the speed-service on all regular work days in Baden-Württemberg.
For possible call backs we need your phone number, on which we can reach you until 17.00 pm. Please take notice, that it is not possible based on organisational reasons, to change these orders and modes of dispatchment later.

European-Tax-ID-number (EU)
Please always indicate your European-Tax-ID-number when ordering with us. Deliveries are then executed whithout charging the value-added-tax. If you do not have an ID-number (e.g. private persons) we are forced to charge the German VAT. Whether with or without ID-number: deliveries are always made duty-free and executed via either the post-office or the railroad company or a forwarding agent.

Shipments up to 0,5 kg can also been send by "Registered Letter" (EUR 8,50 including postage, packing, insurance). Please note that this way of shipment takes some time more and it is only trackable within Germany. If this shipping method is possible, it will be offered automatically as an additional shipping option in the checkout.

Shipping charges "Rest of World"

Please note that the following postage charges are only for shipments without any dangerous goods inside and that any other or additional shipment instruction will create additional charges. Please ask for a Proforma-Invoice before sending your order to enable you to check all charges.

Please note that delivery charges contain Packing charges, Insurance, Shipping charges (12/2018):

1.) Packing charges depend on size, weight and content of the shipment.

2.) Insurance outside Germany 1% based on the total shipment value.

3.) DHL-Economy-Parcel Shipping charges* depend on the forwarders current rates


Weight Zone 3 Zone 4
Zone 5
Zone 6
up to 5 kg 20,00 EUR 35,00 EUR 43,00 EUR 45,00 EUR
5 - 10 kg 28,00 EUR 45,00 EUR 55,00 EUR 61,00 EUR
10 - 20 kg 38,00 EUR 65,00 EUR 85,00 EUR 93,00 EUR
20 - 31,5 kg 48,00 EUR 85,00 EUR 115,00 EUR 130,00 EUR

*If it is not possible to ship as an economy package (for example, Canary Islands), we automatically ship via premium package. Please note that this will incur additional costs, which we will have to charge you further.

Zone 1+2 - Europaket (see section Shipping costs "EU, Switzerland, Liechtenstein")
Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Great Britain, Ireland, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Austria, Poland, Portugal, Romania, San Marino, Sweden, Switzerland , Slovakia, Slovenia, Spain, Czech Republic, Hungary, Vatican City

Zone 3 - Rest of Europe
Aland Islands (Finland), Andorra, Albania, Belarus, Mount Athos (Greece), Bosnia-Herzegovina, Campione d'Italia (Italy), Ceuta (Spain), Faroe Islands (Denmark), Georgia, Gibraltar (United Kingdom), Greenland ( Denmark), Iceland, Channel Islands (United Kingdom), Canary Islands (Spain), Kosovo, Livigno (Italy), Macedonia, Malta, Melilla (Spain), Moldova, Montenegro, Norway, Russian Federation, San Marino, Serbia, Turkey, Ukraine, Cyprus ( northern part)


Zone 4 - World1
Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Syria, Tunisia, Turkey

Zone 5 - World2
Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, China (including Hong Kong, Macau), India, Indonesia, Iraq, Iran, Japan, Yemen, Jordan, Cambodia, Canada, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Democratic People's Republic, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, North Korea, Oman, East Timor, Pakistan, Papua New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand, Turkmenistan , USA, Uzbekistan, Ver. Arab Emirates, Vietnam

Zone 6 - Remaining Countries
All other countries not scovered by zones above.

Deliveries to countries outside the EU are always made tax-free. Customs papers are prepared and handed over by us. Deliveries are made via the post office, the railroad company or a forwarding agent. Please take notice that we are forced to consider the corresponding importing regulations of a country. We therefore, prior to dispatch, always have to check whether consular regulations apply or not or whether importing licences are necessary or not. Before ordering please therefore verify for your own whether the desired article is allowed to be imported or not. Please note that you have to bear the additional costs of any import duties (i.e. customs duty, import tax).

Payment

Cash on delievery (if permitted)
Only available within Germany!

Advance Payment
If the articles are paid in advance even Euro 12,00 are deducted from the amount by our credit institutes. We therefore cannot avoid to charge these amounts to the invoice amount. Please think it over already when placing your order, and take this into consideration when weighing whether the quantity should rather be increased or not, thus avoiding a too high discrepancy between the invoice amount and the extra charges.

Credit Cards
If you are owner of a credit card you are especially invited to make use of this card for all orders with an invoice value of up to Euro 500,00, as the above mentioned charges will not be fixed then. However, the discount of 3% cannot be deducted. Please note Credit Cards are only accepted by using PayPal-Service for payment.

Important
If you wish to be informed about the exact invoice amount inclusive of all extra charges, please ask for an order confirmation. Your order then is only accepted if duly signed and returned to our address.


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